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Privacy Policy

Information We Collect

We may collect the following types of information:

 

  • Personal Identifiable Information (PII): such as your name, phone number, email address, and mailing address when you request services, book appointments, or subscribe to receive updates.

  • Health Information: relevant to scheduling and providing eye care services, in accordance with HIPAA guidelines.

  • Communication Data: including SMS interactions, call logs, and email exchanges with our team.

How we use your information

We use your information to:

 

  • Provide personalized eye care services.

  • Schedule and confirm appointments.

  • Send important updates and reminders via email or SMS (with your consent).

  • Improve our website, offerings, and customer service.

  • Comply with legal obligations and regulatory requirements.

Text Message Policy

By providing your mobile number and opting in, you consent to receive appointment reminders, updates, and relevant communications via SMS from Valet Vision. Message frequency may vary. ​​

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Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit www.valetvision.com/privacy-policy to see our privacy policy and terms and conditions.".

How we protect your information

We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, or misuse. This includes secure data storage, encrypted communications, and restricted access to patient records.

Third Party Services

We may use trusted third-party tools (e.g., scheduling systems, texting platforms) to deliver services. These partners are required to protect your data and only use it as necessary to perform the service.

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**no mobile opt-in data will be shared with third parties)**

Your rights and choices

You have the right to:

 

  • Access or correct your personal information.

  • Withdraw consent for communications at any time.

  • Request deletion of your information, subject to legal retention obligations.

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To exercise these rights, please contact us at 918-310-2020

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